Carriers that we use
We ship all of our products using Australia Post.
Our approximate delivery times are;
STANDARD - 5 to 10 days from dispatch.
EXPRESS - 1 to 3 days from dispatch.
You will receive a tracking number within 48 hours of ordering. We will also notify you of the carrier used so you can track via their tracking service Each carrier has its own tracking service so when entering a tracking number to search please be sure that you are searching the website of the correct carrier. You can also track via www.australiapost.com.au Please be aware it can take a few days for tracking numbers to show in the online tracking systems.
During peak times (Christmas/Holidays) there may be shipping delays that are out of our control. Also, at times our products may sell out and go into back-order. If a back order occurs you may have a delay of 1 - 2 weeks. You can also call our customer service team at any time to check on your shipment and to check if there is back order. Please give up to 10 business days before contacting about a delayed shipment as it may be in transit.